🔒 Your Privacy Matters
Privacy Policy
We collect only what we need, protect it carefully, and never sell your personal information — ever. Here's everything we do to keep you safe.
📅 Effective Date: 1st January 2025 | Last Updated: 10th March 2026
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No Selling
We never sell your personal data to third parties
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Encrypted
All data is secured with SSL/TLS encryption
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India Only
Data stored on India-based secure servers
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Your Control
Access, correct, or delete your data anytime
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Cookies
Used only to improve your shopping experience
Treasure Momentz is a premium gifting company based in Jaipur, Rajasthan, India. We specialise in personalised luxury gifts, curated hampers, and corporate gifting solutions delivered across India.
This Privacy Policy explains how we collect, use, store, and protect the personal information you share with us when you visit our website, place an order, or contact us for any reason.
By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.
We collect information to process your orders, personalise your experience, and communicate with you effectively.
| Category |
Data Collected |
When Collected |
| Identity |
Full name, date of birth (optional) |
During account creation / checkout |
| Contact |
Email address, mobile number, WhatsApp number |
During registration or checkout |
| Delivery |
Shipping address, PIN code, city, state |
At checkout |
| Payment |
Transaction ID, payment method (no card details stored) |
At checkout via payment gateway |
| Personalisation |
Custom messages, names, photos, preferences for gifts |
When placing personalised orders |
| Communication |
Enquiry messages, feedback, support tickets |
When you contact us |
| Technical |
IP address, browser type, device type, pages visited |
Automatically via cookies / analytics |
| Marketing |
Email preferences, wishlist items (if opted in) |
When you subscribe or interact |
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We never store your full credit/debit card numbers. All payment processing is handled by PCI-DSS compliant payment gateways such as Razorpay or PayU.
Your information is used exclusively to provide and improve our services. We never use it for purposes unrelated to your experience with Treasure Momentz.
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Order Processing
Fulfil, dispatch, and track your orders
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Personalisation
Create custom gifts with your provided details
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Communication
Send order updates via SMS, email & WhatsApp
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Payments
Process refunds and verify transactions
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Analytics
Understand how visitors use our website
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Security
Detect and prevent fraud or abuse
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Legal
Comply with applicable Indian laws and regulations
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Marketing
Send promotions only if you have opted in
We do not sell, rent, or trade your personal information to any third party. We share your data only where strictly necessary to fulfil your order or comply with the law.
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Logistics Partners
Name, address & phone shared with courier partners (Blue Dart, Delhivery, DTDC etc.) for delivery only
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Payment Gateways
Transaction details shared with Razorpay / PayU to process payments securely
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Analytics Tools
Anonymised website usage data shared with Google Analytics to improve our site
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Legal Authorities
Data disclosed to law enforcement only when legally required under Indian law
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All third-party partners we work with are contractually obligated to keep your data confidential and use it only for the specific purpose for which it was shared.
We use cookies to make your shopping experience smoother and to understand how our website is used. You can control cookie preferences through your browser settings.
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Essential
Required for login sessions, shopping cart, and checkout to function properly
Required
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Analytics
Help us understand how visitors interact with our pages (Google Analytics)
Optional
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Marketing
Used to show you relevant ads on other platforms if opted in
Optional
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Preferences
Remember your language, currency, and wishlist selections
Optional
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You may disable non-essential cookies at any time in your browser settings. This will not affect your ability to place orders, though some features may be limited.
You have the following rights regarding your personal data. To exercise any of these rights, please contact us at the details below.
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Right to Access
Request a copy of all personal data we hold about you
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Right to Correct
Ask us to correct inaccurate or incomplete information
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Right to Delete
Request deletion of your data, subject to legal obligations
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Right to Object
Opt out of marketing communications at any time
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Right to Portability
Receive your data in a structured, machine-readable format
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Right to Restrict
Ask us to limit how we process your data in certain circumstances
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We will respond to all data rights requests within 30 days. Some requests may be subject to identity verification before we can action them.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Indian law.
| Data Type |
Retention Period |
Reason |
| Order & Transaction Records |
7 years |
Tax & legal compliance (GST Act) |
| Account Information |
Duration of account + 2 years |
Service continuity |
| Marketing Preferences |
Until opt-out or account deletion |
Communication preferences |
| Customer Support Records |
3 years |
Dispute resolution |
| Personalisation Data (photos, messages) |
6 months post-delivery |
Reorder convenience; deleted on request |
| Analytics Data |
26 months (anonymised) |
Website improvement |
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or loss.
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SSL / TLS Encryption — All data transmitted between your browser and our servers is encrypted using 256-bit SSL.
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PCI-DSS Compliance — Payments processed through certified gateways. We never store card numbers on our servers.
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Access Controls — Only authorised team members can access customer data, on a need-to-know basis.
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Secure Servers — Data is hosted on India-based, regularly audited, and firewall-protected servers.
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Regular Backups — Data is backed up periodically to ensure recovery in case of any technical incident.
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While we take every reasonable precaution, no internet transmission is 100% secure. If you suspect any unauthorised use of your account, please contact us immediately.
Our website may contain links to third-party websites or integrations. We are not responsible for the privacy practices of these external platforms. Please review their privacy policies independently.
💳 Razorpay
💳 PayU
📊 Google Analytics
📱 Meta (Facebook / Instagram)
🔍 Google Ads
💬 WhatsApp Business
🚚 Shiprocket
📦 Delhivery Tracking
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Clicking on external links will take you to platforms governed by their own privacy policies, over which Treasure Momentz has no control.
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Our Services Are Not Intended for Children Under 13
We do not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal information, please contact us immediately and we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last Updated" date at the top of this page.
For significant changes, we will notify you via email or a prominent notice on our website. We encourage you to review this policy periodically to stay informed.
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Continued use of our website or services after any changes to this policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us. We are committed to resolving your queries promptly.
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Treasure Momentz — Data Privacy Office
Jaipur, Rajasthan, India · Available Monday–Saturday, 10:00 AM – 7:00 PM IST
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Please allow up to 5 business days for a response to privacy-related enquiries. Include your Order ID or registered email for faster resolution.